Terms & Conditions

TERMS & CONDITIONS

Welcome to www.allencooperindia.com

GENERAL CONDITIONS FOR USE OF THIS WEBSITE.

In the context of this website, “we”, “our” and “us” means www.allencooperindia.com and “you” and “your” means you, the user or customer of this website.

The use of the term “product” includes the plural “products”.

Except if otherwise required by law the following Terms and Conditions, the Contract of Sale and our Privacy Statement govern your use of this website. They describe the rights and responsibilities of both you and us. If you use this website you agree to be bound by the Terms and Conditions and if you shop at this web site you agree to the terms of the Contract of Sale.

If you do not agree to the Terms and Conditions and the Contract of Sale and our Privacy Statement do not use this website.

We shall not be responsible for any detriment incurred by reliance you place on this website or its contents. Use of this website is on an "as is" basis and is entirely at your risk.

CHANGES TO TERMS

Because of frequent changes in Internet technology and applicable law we reserve the right to make changes to these Terms and Conditions at any time that technology and legal changes require. You should check these Terms and Conditions regularly for such changes.

CHANGES TO PRODUCTS

We and any other persons involved in the management of this website may make changes in the products described, and to other content of this website, at any time without notice.

We make every effort to ensure that product descriptions on our website are accurate. However some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified. We make no representations about the suitability of this information; it is provided "as is" without warranty of any kind.

All depictions contained on the website are for illustration purposes only. Because of differences in picture inks, computer monitors and printer ink, colours of the actual product may vary slightly from those observed.

PRODUCT PRICES

The price displayed for products on this website represents the full price, including CST, for the product itself but does not include postage/delivery charges which will depend on the destination.

We always seek to provide products at the most competitive prices, and because of the dynamic nature of this industry (e.g. vendor price changes and other variables beyond our control), prices, promotions, versions and availability advertised are subject to change without prior notice and we therefore reserve the right to change prices displayed for products on our website at any time.

Please be assured of our every effort to ensure the accuracy of our product pricing. However if an error is made and a product is listed at an incorrect price, we maintain the right to refuse to accept further orders and to cancel any orders already placed at the incorrect price. If an order has been confirmed and charged to your credit card we shall immediately contact you regarding your requirements for the reimbursement of money paid.

INTERNET COMMUNICATIONS

When you visit our website or send e-mails to us, you are communicating with us electronically. By using the website we and you consent to receiving communications electronically. We will communicate with you by e-mail or by posting notices on this website. We and you agree that all electronic communications between us of agreements, notices, disclosures or other information satisfy any legal requirement that such communications be in writing.

The nature of Internet communications means that communications may be susceptible to data corruption, interception and delays and you agree that unless proven otherwise we are not responsible for any such occurrence.

This website may:

•    Store one or more cookies in your browser in order to improve service for you on your subsequent visits to this website.

•    Request your browser to transmit this data back to the web server; or request your browser to transmit a cookie that has been stored on your browser by another site within the same internet domain.

Note: Cookies are small pieces of data stored on the web browser on your computer. By using cookies, web sites can track information about visitors' use of the site and provide customized content. Most web browsers can be configured to notify the user when a cookie is received, allowing you to either accept or reject it. You may also inspect the cookies stored by your web browser and remove any that you do not want.

If you disable the use of cookies on your web browser or remove or reject specific cookies from this website or linked sites, then you may not be able to gain access to all the content and facilities of this website.

INTELLECTUAL PROPERTY RIGHTS

Read these terms of service and conditions of use carefully before using this website. By using this website, you signify your consent to these terms of use in addition to any other law or regulation that applies to the Website, the Internet, and/or the World Wide Web. If you do not agree to these terms of service and conditions of use, please do not use the Web site. We reserve the right at our discretion to change, modify, add, or remove portions of these terms at any time.

The entire content (images and text) of www.allencooperindia.com is copyrighted and may not be distributed, downloaded, modified, reused, reposted or otherwise used except as provided herein without the express written permission of SuperHouse Group.

SECURITY

When you register your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. We make no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorized access of the information you provide.

ORDERING PRODUCT

You can place an order only by clicking the "Add to Cart" button.
When you place an order with us you have made an offer to purchase the product you have chosen and when we issue a tax invoice to you we have accepted your offer. Both offer and acceptance are based on these terms and conditions and are subject to any clause allowing for the cancellation of an order before property passes to you.

We will issue you with an Order Number by email after we have received your offer to purchase.
We will notify you when we process your order by sending you an Order Confirmation and tax invoice via email. In order to prevent credit card or payment fraud your offer can only be accepted by us after it has passed our validation procedures.

We retain discretion to cancel orders if our processes identify any attempt at fraud or for any other legitimate reason.

If for any reason we cannot process or accept your order after payment is received, we will contact you by email or telephone to determine your requirements for the reimbursement of money paid.

PAYMENT

We only accept payment through, PayPal, All kind of Debit and Credit cards (American Express, Visa and Master etc.)
Payment will not be processed until we have received all relevant information required for processing to be completed.
The processing of payment for Orders placed on a weekend or a Public holiday will not begin until the next working day.

PayPal

We process PayPal payments when you checkout from the product order screen.

Debit & Credit Cards

We accept all kind of debit & credit cards.
We process Debit & Credit cards payments when you checkout from the product order screen.
Whilst we employs the latest in Secure Sockets Layer (SSL) technology software for its transactions with our customers, we will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorized manner.

DELIVERY

The User agrees to use the services provided by www.allencooperindia.com, only for lawful purposes.
You will be provided with an estimated delivery time when you checkout from placing your order. The estimated delivery times are in working days Monday to Friday excluding public holidays. Normal delivery is within 2 to 5 working days from the date of payment of your order.
We will make every effort to deliver your product within the estimated delivery time but the actual delivery times may change due to changes in supply or circumstances beyond our control.
We encourage you to visit the "My Account" section on our website to view the delivery status of your product. If your product has not arrived within the estimated delivery time, please contact us.

The User certifies that he/she is at least 18 (eighteen) years of age or has the consent of a parent or legal guardian.

All items purchased from Allencooper.in are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon the delivery to the carrier by its vendor/affiliate.
 
Though Allencooper.in will try to ensure safe delivery by way of careful packing, it will be the sole responsibility of the user to ensure that the parcel received by them is in good condition & has not been tempered with before accepting the parcel.
 
Allencooper.in shall have no liability to the user for any interruption or delay in access to the site irrespective of the cause.

Octroi charges, wherever applicable, shall be paid directly by the user to the courier company.
 
This agreement shall be construed in accordance with the applicable laws of India. The Courts at Kanpur shall have exclusive jurisdiction in any proceedings arising out of this agreement.


PASSING OF PROPERTY

Property in the product passes to you upon receipt of the product by you.

•    provide us with a copy of your tax invoice or similar proof that the item was purchased from us.
•    describe accurately the problem you have encountered and provide evidence (eg a photograph) to support your claim
•    state whether you are requesting a replacement, repair, refund or credit

Replacement

Where a replacement is agreed to after a warranty claim is granted the replacement will be delivered to you at our expense after we have received your returned product. Where a non warranty claim is granted the replacement will be delivered to you at your expense.

RESOLVING YOUR CONCERNS

If you have any concerns with, or do not understand, our Terms and Conditions we encourage you to contact us and we will make every endeavor to resolve your concerns.
Our contact details are below and we will respond to your query as soon as possible.

ROJUS ENTERPRISES LTD. 
219/3-4 l-Block Kakadeo 
Kanpur-208025 (U.P) India

• Email: customercare@allencooperindia.com
• Phone: +91-512-3271070

 
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