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Return & Exchange Policy

We at Allen Cooper have crafted our Product for comfort, style and our love for the environment. We love all our products  and hope you will too.  We will take care of shipping & exchanges at our end, so you can go ahead and try the comfort we have crafted, hassle free.

We have a Free 7-day Trial Policy. If 7 days have gone by since your order delivery, unfortunately, we won’t be able to offer you a refund or exchange.

To be eligible for a return, the product must be in:

  • Unused and the same condition as you received it
  • The original packaging.

A refund shall not be processed in the following cases:

  • If the product is returned after seven days
  • If the item is worn, damaged, or not in its original packaging

CLEARANCE SALE

  • Orders placed during our Sale period are not eligible for returns. However, if you have a size issue or receive a defective or damaged product, we will assist you with an exchange, subject to size availability.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
 
Superhouse Limited
Attn: Returns
RMA #
B-3 Industrial Area, Site 1
Unnao, Uttar Pradesh 209801
India

Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return product and inspecting the condition of your item, we will process your refund.



EXCEPTIONS
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.


QUESTIONS

If you have any questions concerning our return policy, please contact us at: